Privacy Policy & Terms of Service

Introduction

True Dental Inc respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect information, including information provided when you consent to receive SMS/MMS messages from us.

Information We Collect

We may collect personal information such as your name, phone number, email address, appointment information, patient account information, billing information, treatment information, and other information necessary to provide dental services and communicate with you.

SMS consent is verbally provided by patients either in person at our dental office or over the phone. We do not collect SMS consent through website forms, online forms, or third-party lead forms.

How We Obtain Consent

True Dental Inc obtains SMS consent verbally only. Patients may provide consent in person at our dental office or over the phone when speaking with our staff.

During patient registration, appointment scheduling, or another customer service interaction, staff asks whether the patient would like to receive text messages regarding dental appointments, account notifications, and dental services. The patient must provide a clear verbal "yes" before SMS messages are sent.

We do not obtain SMS consent through website forms, keywords, written forms, electronic forms, or third-party lead generation forms.

Message frequency may vary. Message and data rates may apply. Patients may reply STOP to opt out or HELP for assistance. Consent to receive text messages is not a condition of receiving dental care.

How We Use Information

We may use collected information to:

Schedule and manage dental appointments
Send appointment confirmations and reminders
Respond to patient questions and requests
Send dental treatment and service notifications
Notify patients when dental appliances or items are ready for pickup
Provide account and billing notifications
Provide and improve our dental services

We Do Not Sell Your Information

True Dental Inc does not sell or rent personal information. Mobile opt-in information and consent will not be sold or shared with third parties for marketing or promotional purposes.

Sharing of Information

We may share information with service providers who assist us with business operations, appointment management, communications, billing, or other services necessary to operate our dental practice.

All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Opting Out

You may opt out of SMS/MMS messages at any time by replying STOP. After receiving a STOP request, True Dental Inc will send one final confirmation message and will not send further SMS messages unless you verbally re-consent by phone or in person.

For assistance, reply HELP or call +1 (508) 672-8908.

Messaging Terms & Conditions

When you verbally opt in, you agree to receive SMS/MMS messages from True Dental Inc regarding dental appointments, customer care, account notifications, and dental services.

Message frequency may vary. Message and data rates may apply. You may reply STOP at any time to unsubscribe or HELP for assistance.

Consent to receive SMS messages is not a condition of receiving dental care or other services from True Dental Inc.

Your Privacy Rights

You may contact True Dental Inc to request information about the personal information we maintain about you or to ask questions about this Privacy Policy.

Updates to This Policy

True Dental Inc may update this Privacy Policy and Terms of Service from time to time. Any updates will be posted on truedentalfr.com with the revised effective date.

Contact Information

True Dental Inc

Phone: +1 (508) 672-8908

Website: truedentalfr.com

Privacy Policy

True Dental